نستخدم ملفات تعريف الارتباط الأساسية لتشغيل الموقع. وبموافقتك، نستخدم أيضًا ملفات التحليلات لفهم طريقة استخدام الموقع. ولا يتم تحميل أي نصوص برمجية للتحليلات أو التسويق قبل موافقتك. سياسة ملفات تعريف الارتباط
الأسئلة الشائعة
Contact
Where is GLEX based?
GLEX operates from King Road Tower, Floor 15, Offices 03 and 04, Ash Shati District, Jeddah, Saudi Arabia. You can reach the office on +966 9200 31827.
Documents
Which export documents are typically required?
A commercial invoice, packing list and certificate of origin are common to most shipments, alongside a bill of lading or air waybill. Requirements vary by destination and product category, and must be confirmed with the relevant authorities.
Pricing
Why are prices not shown on the website?
Prices for building materials depend on specification, quantity, destination and Incoterm. GLEX prepares a written commercial offer for each request rather than publishing indicative figures.
RFQ
How do I submit a request for quotation?
Browse the marketplace, add the products you need to your RFQ, then enter quantities, destination and any project details before submitting. You will receive a reference number by email and can follow progress from your dashboard.
Do I need an account to submit an RFQ?
No. Guest requests are accepted, but we will email you a verification link so we can confirm your address before the request is finalised. Creating an account lets you save drafts and track status.
Shipping
Which shipping methods does GLEX coordinate?
Ocean freight (FCL and LCL), air freight, road freight, rail and multimodal combinations. The right option depends on volume, destination and required delivery date.
How do I track a shipment?
Use the tracking page with your GLEX shipment reference, container number, bill of lading or carrier tracking number. Clients with an account can also see all their shipments in the dashboard.
Suppliers
How do I register as a supplier or distributor?
Complete the supplier registration form, which covers your company details, product capabilities, certifications and contacts. Our team reviews each application and responds by email. We never ask for banking details during registration.